We ship globally. Wherever you are, Ricalala comes to you.
Delivery guarantee: Your order is guaranteed to arrive within 2 weeks of purchase. If it doesn't, contact us and we'll make it right.
Processing time: Orders are processed within 2–3 business days. You'll receive a tracking number by email as soon as your order ships.
Shipping rates are calculated at checkout based on your location. We keep rates as low as possible — and 100% of sales support our flagship store in Limón, Costa Rica.
Customs & duties: International orders may be subject to customs fees or import duties set by your country. These are the buyer's responsibility.
Delays: Weather, customs, and carrier issues can occasionally cause delays beyond our control. If your tracking hasn't updated in 7 days, reach out — we'll track it down with you.
Questions about your order? Email us anytime at info@ricalalainc.com with your order number.